Who Can Add Users?
Only Admin users can invite and manage other users in Kickbite.
Don’t see “Settings” in your navigation?
You may have a view-only role. Please contact your team leader or an Admin user for assistance.
Steps to Invite a New User
Go to Settings
In the bottom navigation, click Settings.
Open Users & Teams
Select Users & Teams and then click Invite Users.
Enter User Details
Email: Type the new user’s email address.
Position: Choose from predefined options (e.g., Marketing, Sales).
Role: Select Admin (full access) or User (limited access).
Company & Market: Assign at least one company-market combination.
Save & Send Invitation
Click Save. The user will receive an email invitation.
What Happens Next?
New User: Gets an email with a link to set up their password.
Existing User (same email): Receives an “Updates” email confirming new company/market access.
FAQs
Q: Can I change a user’s role later?
A: Yes. Go to Users & Teams, select the user’s profile, update the role, and click Save.
Q: What if I don’t assign any companies or markets?
A: The system requires at least one company-market combination for the user to access Kickbite.
Q: How do I reset a user’s password?
A: In Users & Teams, choose the user and select Reset Password