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How to Verify That the Kickbite Tracking Script Is Working

This guide explains how to check whether the Kickbite tracking script is correctly installed and sending events from your webshop. You can verify this directly in your browser using the developer tools network pane

Written by Juan Garzon
Updated over 3 weeks ago

Step-by-Step Guide

1. Accept the cookie banner

Before testing, make sure you accept the cookie consent banner on the website.

Why this matters:
Many websites block tracking scripts until the user accepts cookies. If cookies are not accepted, the Kickbite script may not load or send events.

2. Open Developer Tools

Right-click anywhere on the website and select:

Inspect / Untersuchen

This opens the browser developer tools.

3. Open the Network Tab

Inside the developer tools, click on:

Network

This tab shows all requests the website sends to servers, including tracking events.

4. Search for Kickbite Requests

In the Network search field, type:

kickbite

You should see several requests related to the Kickbite tracking script.

What You Should See

script.js

This is the Kickbite tracking script.

It loads when the page loads and is responsible for collecting tracking data.

u.js

This file contains the company identifier and configuration that connects the website to your Kickbite account.

Event Requests (tr)

You may also see requests labeled:

tr

These requests indicate that tracking events are being sent to Kickbite servers.

Examples of events include:

  • page views

  • product views

  • add to cart

  • purchases

How to Verify an Event

  1. Click on a request in the Network tab

  2. Open the Payload or Request Data section

Here you can see the event data sent to Kickbite, such as:

  • page URL

  • product information

  • session identifiers

  • event type

If this data appears, the event is being tracked correctly.

Check the Response Status

In the Network panel you will also see a status code.

Common status codes:

200 OK
The request was successful.

304 Not Modified
The browser loaded the file from cache. This is also normal.

Both responses mean the script is loading correctly.

Final Confirmation

If you see:

  • script.js

  • u.js

  • tr event requests

  • status code 200 or 304

then the Kickbite tracking script is working and events are being sent successfully.

If You Do Not See Any Events

Check the following:

  • Cookie consent was accepted

  • The Kickbite script is installed on the page

  • Ad blockers are disabled

  • The page was refreshed after opening the Network tab

If the issue persists, please contact Kickbite Support and provide:

  • the website URL

  • a screenshot of the Network tab

  • the event you were trying to trigger

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